Field Notes

Stripe is just a payments wrapper

Stripe is just a payments wrapper

Stripe is just a payments wrapper. Shopify is just an e-commerce wrapper. Zoom is just a video conferencing wrapper.

Sounds ridiculous when you put it that way, right?

Yet people keep dismissing AI applications as 'just ChatGPT wrappers', missing where real value gets created.

Most successful enterprise software is built on top of existing infrastructure. The magic isn't in the underlying technology, it's in solving real problems by handling the complexity that users shouldn't have to think about.

What looks like a "simple wrapper" is actually hundreds of hidden decisions: edge cases, error handling, integration challenges, user experience flows. Every nuance represents deep understanding of the problem domain.

The hardest part of building with AI isn't the AI itself. It's understanding messy real-world problems deeply enough to break them down into something structured and reliable. It's the unglamorous work of extracting your unique expertise and translating it into prompts and workflows that actually work. (As someone who spent their weekend writing and testing evals, I can personally attest to the work's extreme unglamorous-ness).

The companies building lasting value with AI aren't the ones obsessing over models, they're the ones doing the hard work of problem decomposition and then building the prompts and plumbing to glue it all together.